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Shipping & Delivery Policy

Last Updated: August 18, 2026

Thank you for shopping with [Your Store Name]. We aim to process and deliver your orders as quickly and efficiently as possible. Please review the following Shipping & Delivery Policy before placing your order.

1. Order Processing

Orders are generally processed within 1–3 business days after the order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Processing times may take longer during sales, promotions, holidays, or periods of unusually high order volume.

2. Delivery Time

Once your order has been dispatched, estimated delivery times are:

• Major cities in Pakistan: 2–5 business days

• Other areas of Pakistan: 3–7 business days

• Remote areas: 5–10 business days

These are estimated delivery times and are not guaranteed.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may occasionally offer free shipping promotions subject to the terms of the specific promotion.

4. Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations in Pakistan.

For COD orders, payment must be made to the courier at the time of delivery.

We reserve the right to contact customers for order confirmation before dispatching COD orders.

5. Order Tracking

Once your order has been dispatched, we may provide you with a tracking number or tracking information where available.

You can use the tracking information provided to check the status of your shipment through the relevant courier service.

6. Incorrect Delivery Information

Customers are responsible for providing accurate and complete delivery information, including:

• Full name

• Complete delivery address

• City

• Phone number

• Any other information required for successful delivery

We are not responsible for delivery delays, failed deliveries, or additional charges caused by incorrect or incomplete information provided by the customer.

7. Delivery Delays

Delivery may occasionally be delayed due to circumstances beyond our control, including:

• Weather conditions

• Public holidays

• Courier delays

• Road closures

• Strikes or transportation disruptions

• Security situations

• Natural disasters

• Incorrect or incomplete delivery information

We will make reasonable efforts to assist you in resolving delivery issues, but we cannot guarantee delivery within a specific timeframe.

8. Failed Delivery

If a courier is unable to deliver an order because the customer is unavailable, refuses the package, provides an incorrect address, or cannot be contacted, the order may be returned to us.

Additional shipping charges may apply if the customer requests that the order be shipped again.

Repeated refusal or non-acceptance of COD orders may result in restrictions on future COD purchases.

9. Damaged Packages

If your package appears seriously damaged at the time of delivery, please contact us as soon as possible.

Where appropriate, please take clear photographs or videos of the package and product and contact our customer support team within 48 hours of receiving the order.

We will review the issue and provide an appropriate solution in accordance with our Return & Refund Policy.

10. Missing or Lost Orders

If your order appears to be lost or has not been delivered within a reasonable period after dispatch, please contact us with your order number.

We may contact the relevant courier service to investigate the shipment and determine the appropriate resolution.

11. International Shipping

At this time, we [do/do not] offer international shipping.

If international shipping is available, additional shipping charges, customs duties, taxes, or other import fees may apply and may be the responsibility of the customer unless otherwise stated.

12. Changes to This Policy

We reserve the right to update or modify this Shipping & Delivery Policy at any time.

Any changes will be posted on this page with the updated Last Updated date.

13. Contact Us

If you have any questions regarding shipping or delivery, please contact us: